Legal

Refund Policy

Our commitment to transparency and customer satisfaction.

1. General Policy

Global Connect Education aims for 100% customer satisfaction. We understand that sometimes circumstances change. Our refund policy is designed to be fair and transparent.

2. Refundable Services

Refunds may be applicable for:

  • Services not rendered as promised
  • Withdrawal before service commencement (within 7 days)
  • Service package changes
3. Non-Refundable Services

The following are generally non-refundable:

  • Services partially or fully availed
  • Consultancy and guidance services
  • Application processing fees (after submission)
  • Document verification fees
  • Services beyond the 7-day cancellation period
4. Refund Process

To request a refund:

  • Submit a written request to info@globalconnecteducation.com
  • Provide order/service ID and reason for refund
  • Our team will review within 7 business days
  • Approved refunds will be processed within 14 days
5. Refund Timeline

7 Days from Purchase: Full refund if service not started
After 7 Days: Partial refund based on services consumed, if applicable
After Service Completion: No refund applicable

6. Processing Time

Approved refunds are processed within 14 business days. Refunds are credited back to the original payment method. Please allow 3-5 business days for the amount to appear in your account depending on your bank.

7. Conditions for Refund

Refund requests must meet the following conditions:

  • Request submitted within specified timeframe
  • Valid reason for refund
  • Client has not transferred services
  • No violation of terms and conditions
8. Contact Us

For refund inquiries or disputes, please contact:

📧 info@globalconnecteducation.com
📞 +91 70195 74463

9. Policy Updates

Global Connect Education reserves the right to modify this refund policy. The latest version will always be available on our website.